We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
A good summer handbag on the riveting, the lining is not made of thin material, the top is soft leather. Deputy. Fast delivery, very fast. I did not communicate with the store. Recommend.
The product fully corresponds to the picture, odorless, the seams are even neat
Excellent bag for your money!
продавцу 5 звезд
Very fast delivery, good quality, almost odorless.
Nice handbag. Fast delivery to SPB 19 days. Thanks to the store.
Handbag came quickly enough, about a month. I order for the second time! Handbag is soft, comfortable, roomy, the strap is very convenient to hang over the shoulder! I advise!!!! Thank you very much to the store!!!
Delivery is very fast, with the bag is all right.
I ordered a bag for my wife 11.11 received 30.11. The bag is normal, the touch is pleasant, the quality is good, the store advise
All Super, delivery to Moscow 2 weeks
Handbag is cute, flat, like a clutch. I liked it. Everything as expected. There are no questions about quality, sewn neatly, did not notice anything suspicious. Dr. Peter arrived quickly-3 weeks. Seller recommend.
The bag came very quickly, but of course it's not what I wanted. oooochen medium .... airy as a toy. along the street of course with such a walk is very doubtful.
Fast delivery with track tracking, this is the second bag ordered from the store, before that ordered white. Excellent quality. I recommend!
The bag is slightly lighter than in the picture
Delivery is very fast (Myst eksпрес). Quality is super. Color matches. Seller recommended.
will come again! recommend 100%.
Buy time is also afraid not like the picture so good, get a hand feel something really good
Very good came well and in time.
Came quickly! All norms!!!
Thanks a great handbag. My daughter liked it. There is not a big smell, but it's trifles.
Good female clutch. Simple and at the same time very cute. No claims. Thanks to the store. I recommend.
Very cool handbag, i'm very happy!!! Thank you very much!
Very fast delivery. Thank you!