We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Slightly smaller than thought but pretty bag and was delivered faster than specified.
Perfect size just as advertised
Two large divisions on the sides and one small in the middle, good
It is great and such as the excellent photo
Bag is real super is already the second, real super quality
The bag is just super!
As detailed
I loved it. It's perfect for day to day.
Like in the photo
I am very satisfied. It is wonderful. And very swiftly delivered. Product description conforms very confident.
great item, the quality of it is very impressive, thank you very much
Ok
Good to delivery and in good condition
Megkaptam a táskát, köszönöm. Elégedett's not a bum. Leírásnak megfelelő.
Good product though the cherry strip looks a little delicate
The bag came quickly, the fabric is dense. The color is saturated. the handles are made of leatherette which is likely to quickly become unusable. Its money is worth
He arrived in 3 weeks in costa rica. The product is in good condition, it is as seen in the image.
The bag was less than i expected. Handles do not seem reliable. Sewn qualitatively. Inside brown lining
Lovely bag, packaged well, delivered very fast would recommend store
. Excellent! Fast shipping, same as in description. Very satisfied
The fabric is pleasant, dense. Lightning works well, nothing diverges. As stated-three compartments, two on the sides and one in the middle. Inside there is also a pocket, i think it will not be superfluous. Threads did not stick out anywhere, the seams, except (in the photo) are even. I ordered it in my mother, i think i will like it. I did not communicate with the store, the product was sent quickly, the track number was tracked.
Сумочка очень понравилась, пошита хорошо, внутри довольно вместительная, интересный дизайн, все, как на фотографиях продавца.