We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Overall satisfied, the quality at the height, everything is neat, well packed despite the fact that the parcel was lost and very long went, was all dirty but thanks to the store who packed the goods well, it was not damaged. I put 5 because a long wait is thanks to ukrmail. Very responsive seller, kept in touch until the parcel came, special thanks). I recommend the seller and its product quality at altitude.
The bag is cute and stylish. The store put a ribbon as a gift.
The bag is very satisfied, the goods without deffects. I recommend.
Same as the photo.
Good quality thxxxx
Dazzling arrived fast
Good quality at such a price. I thought it was straw, but it turned out to be twisted paper. Asked the store to send out early, and the next day he sent the bag. It came quickly-to vacation just. Everything is very well packed, so the bag is not deformed at all. Thanks for the cute gift-a fashionable scarf on the bag or on hand!
Perfect thanks!
A little deformed came. But i think it's fixable. As a gift very cool. Thank the store :)))
Beautiful, light handbag. Came quickly, the store put a gift. Quality is good, all as in the photo ..
Handbag is cool, there is a zipper, weaving is even, looks neat! Thanks to the store) came quickly, inside were inflatable bags, so as not to crumple! As a gift put a handkerchief on the handle
Very beautiful and excellent quality ! I’m very pleased with the purchase .It was so neatly packed also
Love it, came with a free bag scarf too! Delivered to Australia within 10 days
Good! The store put a chiffon handkerchief as a gift, tied to the handle-beauty! Thank You
Thank you very much! Bag super. Packed perfectly, inside the inflatable cylinders, so as not to crumple. as a gift put the handkerchief on the neck. The store is sociable. There were problems with delivery at customs. Calm down, said everything is going. Do not worry. i got quickly. I recommend